Included in the room prices:
- The room prices are “From-prices” per person and night and include breakfast buffet, WiFi Internet and the use of wellness area with sauna, steam bath, whirlpool and gym (open from Sunday to Friday). The prices are valid for stays of a minimum of 5 nights. For stays of less than 5 nights we ask for a surcharge. This does not apply to stays in our multi-bed room.
- For each booking we request a deposit of €100 to €150 per person. Please quote the following information as a reference: the name of the person who has booked and the time of your stay. The booking is binding even if the deposit has not yet been paid. The deposit is not refunded in any case. It serves to cover our administration costs.
- We only accept cash (Euro). Credit and other cards are not accepted.
- We grant child discounts for children who are accompanied by two full-paying adults. The discount depends on the age of the child.
- Dogs are welcome. We charge € 9.00 per dog and night without food.
- There is a surcharge for each additional person (beyond the number mentioned on our website). The amount you have to pay depends on the season.
- The visitor’s tax of € 2.50 per adult and night is only included if you book online.
Check-in and check-out
- On the day of arrival, you can check in at 2 p.m. If you intend to arrive earlier, you can get a “visitor’s card”, at the reception. With this card you get a reduced-price ticket for the Silvretta Arena. You can check in after having spent a wonderful day on the slopes. On the day of departure, we beg you to vacate your rooms by 9:30 a.m.
- If case of late arrivals or early departures, we have to charge the full price without discount. If you intend to arrive after 6 p.m., please inform us via telephone about your intended time of arrival.
- Cancellations are only valid in written form. The cancellation fee is as follows: 1 month before the intended date of arrival: 80% of the full price. The deposit is not refunded. It serves to cover our administration costs.
- If fewer people arrive, then we charge the full price. The same applies to one person using a double room – in this case we charge the full price of two adults.
- The general terms of the Austrian Hotel Industry (AGBH 2006) are applicable. Place of jurisdiction is Landeck in Tyrol.
Travel cancellation insurance
- We recommend getting travel cancellation insurance to cover your expenses in case of cancellation. Further information can be found at www.europaeische.at.
Ski depot and ski rent
- Apart from the ski rental and service Silvrettasports offers you depots right at the valley stations of the cable ways and at the Idalp. Store away your sports gear safely. For further information see www.silvrettasports.com.